At ShopComet, we strive to ensure that every customer is satisfied with their purchase. However, we understand that there may be instances where you need to return a product. Please review our policy below to understand your options:

Returns

If you are not completely satisfied with your purchase, you may return it within [number of days] days of the delivery date for a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at [contact email or phone number]. We will provide you with instructions on how to return the item. Please note that you will be responsible for the return shipping costs unless the return is due to a defect or error on our part.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at [01988766751]. We will work with you to resolve the issue as quickly as possible, whether it be through a replacement, exchange, or refund. (NOTE: Damaged product return with proved with short video when product unboxing)

Contact Us

If you have any questions about our refund and returns policy, please contact us at

email : infoshopcomet@gmail.com

phone number: 01988766751.